Privacy Policy

CubixPay, (“CubixPay”, “We”, “Us” and “Our”) protects and respects the privacy of visitors to Our website ( and our user (“User”, “You”, “Yourself”) who use our services. To ensure transparency on our Privacy Policy, this Privacy Policy describes data handling practices when you access content that we own or operate on the website that is located on and its subdomains or third-party applications that are in use.

Please take as long as you want to read this Privacy Policy carefully. If you have any questions regarding our Privacy Policy, please contact us on [email protected]

Acceptance of Privacy Policy

By accessing and using our Services, you hereby declare your acceptance to the terms of this Piracy Policy as a part of User Agreement.

If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue to access or use of our Services and Website.

Changes on This Privacy Policy

CubixPay reserves the right of change and modify this Privacy Policy at any time and when required by law, CubixPay will notify you of any changes to this Privacy Policy. CubixPay will notify Users by email for any changes by means of notice on our Privacy Policy. Visitors of the Website are required to check Privacy Policy on the website for any changes.

Purpose of Collecting Personal Information

Personal information is the data that can be used to identify you directly or indirectly, or to be used to contact you. Our Privacy Policy is gathered by all the personal information that you willingly submitted to us and also obtained from our partners. This Privacy Policy does not apply to any anonymised data, as it cannot be used to identify you.

You may be asked to provide personal information anytime you are in contact with any CubixPay Services. The information that we gathered, may also be combined with other information to provide and improve our services and content.

Hereby, CubixPay assures you that it will not give, sell, rent or loan any personal information to any third party.

Scope of Personal Information Collected

CubixPay collects personal information to provide you with its Services and Website. It may be required by law to require certain personal information from Users or it is required to eliminate fraudulent use of personal data. Any information that you provide to us that is not required is voluntary. You are not obliged to provide any personal information when its requested, however, CubixPay may not be able to serve you as expected or offer you all the Services when you do choose not to share the requested information.

CubixPay collects the following types of personal information:

·       In regard to Personal Identification information, CubixPay collects your full name, date of birth, photograph, phone number, email, national ID number and postal address.

·       In regard to identification processes, CubixPay gathers National Identity card details, Passport Number, Driver’s license details, photographic identification card and utility bill.

·       In regard to transaction history, CubixPay gathers, your coin transaction history, transaction amount and wallet addresses that you provide.

·       In regard to online identifiers, CubixPay gathers, Geo location/ tracking details, browser fingerprint, browser name and versions and personal IP addresses.

·       In regard to usage data, CubixPay gathers, information that you provide to our support team and your public social networking posts (if you address CubixPay in your public post).

Usage of Personal Information

Primary purpose in collecting personal information is to provide secure and customised service experience. Overall, the personal information that are gathered, are mainly to use on creating and delivering our Services and contents and most importantly prevention of any fraudulent activities. We shall or may use personal information in the following ways:

a) Compliance purposes:

   In order to comply with Anti-Money Laundering or terrorist financing laws, CubixPay must identify and verify each user by checking them on third party applications such as third-party database and public records. The consequences of not processing or receiving your personal information for such purposes are the termination of your account as we cannot perform the Services accordance with legal and regulatory requirements.

    EEA Residents: For individuals who reside in the European Economic Area (including the United Kingdom) or Switzerland (collectively “EEA Residents”), pursuant to Article 6 of the EU General Data Protection Regulation (GDPR) or any equivalent legislation (collectively “EEA Data Protection Law”), we process this personal information to comply with our legal obligations.

·       Assurance of User Agreement

       In order to prevent any illegal activities or fraudulent behaviour and in order to comply with our User Agreement, CubixPay needs to perform monitoring, investigating on personal data and financial data that are related to Users’ accounts. The consequences of not processing your personal data such purposes are the termination of your account as CubixPay cannot perform the Services in accordance with our terms.

·       Communication related to Services

       In order to keep you updated for the Services that we provide to you, such as login attempts to your accounts, your transaction-related information, account verifications, security issues and update on your accounts, we send administrative and account related information to you via your email address. Without such communications, you may not be aware of important notes related to your account that may affect the services that we provide to you.

·       Customer Service Duties

      In order to contact you regarding your questions, disputes and provide services to you, your personal information needs to be processed by Customer Service Department. Without processing your personal information for such purposes, CubixPay cannot respond to your request and ensure uninterrupted Use of the Services.

·       Security Performances

      CubixPay process your personal information in order to perform within security measurements, monitor and verify identity or service accessibility, eliminate spam, malware or security risks and to comply with applicable security laws and regulations. Without processing your personal information, CubixPay may not be able to ensure the security of its Services.

EEA Residents: Pursuant to EEA Data Protection Law, we process this personal information to satisfy our legal obligations.

CubixPay will not use your personal information for purposes other than those purposes that have been disclosed to you, without your permission. From time to time CubixPay may request your permission to allow us to share your personal information with third parties. You may opt out of having your personal information shared with third parties or allowing us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your authorisation. If you choose to so limit the use of your personal information, certain features or Services may not be available to you.

Third Party Services

It might be necessary to obtain information regarding you, such as identity verifications. Your data might be checked within public databases, Id verification partners. It also might be necessary to perform checks against social media platforms.

CubixPay obtains information about you from public databases and ID verification partners for purposes of verifying your identity (if applicable). ID verification partners use a combination of government records and publicly available information about you to verify your identity. Such information includes your name, address, status on any sanctions lists maintained by public authorities, and other relevant data. We obtain such information to comply with our legal obligations, such as anti-money laundering laws. Pursuant to EEA Data Protection Law, our lawful basis for processing such data is compliance with legal obligations. In some cases, we may process additional data about you to ensure our Services are not used fraudulently or for other illicit activities. In such instances, processing is necessary for us to continue to perform our contract with you and others.

Automatic Data Capture

Certain types of information may be received automatically, such as whenever you interact with The Website or use the Services. This information does not necessarily reveal your personal identity directly but may include information about the specific device you are using, such as the hardware model, device ID, operating system, web-browser software (such as Firefox, Safari, or Internet Explorer) and your Internet Protocol (IP) address/MAC address/device identifier.

For example, we automatically receive and record information on our server logs from your browser, including how you came to and used the Services; your IP address; device type and unique device identification numbers, device event information (such as browser type, browser language, the date and time of your request and referral URL), broad geographic location (e.g. country or city-level location) and other technical data collected through cookies, pixel tags and other similar technologies that uniquely identify your browser. How your device has interacted with our website, including pages accessed and links clicked may be automatically collected. CubixPay may use identifiers to recognise you when you arrive at the Site via an external link, such as a link appearing on a third-party site.

Changes on Your Personal Information

You have a right of access to the personal information that we hold about you under European data protection legislation, and to some related information. You can also require any inaccurate personal information to be corrected or deleted.

Contact Us

If you have questions or concerns regarding this Privacy Policy, or if you have a complaint, you should contact us at [email protected]

Contact Us

For enquiries please email us [email protected]